Shipping policy

Last updated: January 15, 2026

InnovAestheticMed ships orders from Switzerland to Switzerland and selected European countries.

Shipping Destinations

We currently deliver to the following countries and regions:

Switzerland 🇨🇭
Germany 🇩🇪
Austria 🇦🇹
France 🇫🇷
Italy 🇮🇹
Spain 🇪🇸
Netherlands 🇳🇱
Belgium 🇧🇪
Luxembourg 🇱🇺
Ireland 🇮🇪
Portugal 🇵🇹
Denmark 🇩🇰
Sweden 🇸🇪
Finland 🇫🇮

Shipping to additional European countries may be added in future stages.

Order Processing Time

Orders are processed within 3 to 10 business days after payment confirmation. Processing times may vary during peak periods or due to product availability.

Shipping Time

Delivery times depend on the destination country and selected carrier (Swiss Post or DHL). All delivery times provided at checkout are estimates only and are not guaranteed.

Shipping Costs

Shipping fees are calculated automatically at checkout based on destination, package weight, and order value.

Standard Shipping Rates (Estimates)

Country / Region	Shipping Cost (≤ €250)	Shipping Cost (> €250)	Notes
Germany	€19 (1 kg)	Free	DHL / Swiss Post
France	€19 (1 kg)	Free	Standard EU shipping
Italy	€19 (1 kg)	Free	Standard EU shipping
Austria	€19 (1 kg)	Free	Standard EU shipping
Switzerland	€19 (1 kg)	Free	Swiss Post / DHL

Free shipping applies to all orders above €250 (or equivalent).

Prices are indicative and based on standard DHL / Swiss Post rates. Express shipping, when available, is subject to higher fees (typically €50+).

Customs, Duties & Taxes

Customers are solely responsible for any customs duties, VAT, taxes, or import fees applicable in their destination country. InnovAestheticMed has no control over these charges and cannot predict their amount.

Delivery Issues & Liability

InnovAestheticMed is not responsible for shipping delays or delivery failures caused by customs authorities, shipping carriers, incorrect or incomplete delivery information, or events beyond our reasonable control, including force majeure.